Patient Advocacy
Patient Advocacy Services We Provide
Healthcare Navigator
Navigating insurance coverage and claims can be daunting. Our Healthcare Navigator service simplifies your healthcare plan, ensuring you maximize benefits. We assist with SSDI applications, CMS enrollment, and understanding Medicare coverage options. We also compare PPO, HMO, and marketplace plans to help you choose the best option based on your needs and budget, alongside administrative support for timely insurance claims submissions.
Medical Advocacy:
Our Medical Advocacy service ensures your voice is heard, questions are answered, and care plans are tailored to your needs. We work with your care team to address medical concerns, help you understand your diagnosis, and facilitate communication with healthcare providers.
We coordinate care among various providers to align with your treatment plan and assist in organizing your medical records and history. We advocate for you to maintain consistent, personalized care.
Acute Care / Long-Term Care Advocacy:
Our Acute Care / Long Term Care Advocacy services support you upon arrival in Emergency Rooms, Hospitals, Skilled Nursing, and Assisted Living Facilities. We ensure your voice is heard, rights are upheld, and care is managed during your stay. We help facilitate smooth transitions, prevent care gaps, and reduce complications so you can focus on healing. We also assist in arranging follow-up care, home health, physical therapy, and medication management. Our goal is to support older adults and their families in making informed choices about long-term care and managing chronic conditions for the best quality of life.
End of Life Advocacy
The end of life is a personal journey. Our End of Life Advocacy service supports you and your loved ones with compassion while navigating medical and legal complexities. We help initiate conversations about end-of-life care, estate planning, and advance directives, ensuring your medical team respects your wishes for palliative or hospice care. We also coordinate support between care teams and healthcare providers, offering emotional support for you and your family during this time.
Mental Health Advocacy
Mental health can be complex within healthcare. Our Mental Health Advocacy services help individuals find the right care, navigate systems, and ensure treatment aligns with their needs and goals. We assist in connecting you with the appropriate therapists and psychiatrists, and ensure coordination between mental health providers and other healthcare professionals.
What makes us different from other advocacy organizations?
Our holistic approach combines personalized support, education, and advocacy. We empower individuals and foster collaboration with healthcare providers to achieve better outcomes.
Why should physicians partner with us?
By partnering with H.I.S., physicians can:
- Reduce time spent on administrative tasks.
- Enhance patient satisfaction and engagement.
- Ensure patients receive tailored support, improving care outcomes.
How do we ensure a smooth healthcare experience for clients?
Through personalized support, clear communication, and a focus on advocacy, we address individual needs and ensure clients can access and navigate healthcare systems confidently.
How do we support physicians?
We reduce administrative workload, improve patient experiences, and provide appointment advocacy. This allows physicians to focus more on patient care while ensuring seamless communication and support for their patients.
What do Healthcare Navigator Services cover?
We help clients understand insurance plans, apply for SSDI, enroll in CMS programs, and file insurance claims. We also assist in comparing health plans to match individual needs and budgets.
What emotional support services are available?
We offer emotional support as part of our End of Life Advocacy and Mental Health Advocacy services to ensure clients and families feel heard, respected, and guided through challenging times.
Why Choose Us?
At H.I.S., we recognize that navigating healthcare is more than a clinical challenge—it’s an emotional journey. Our experienced professionals combine practical expertise with heartfelt care to guide you through the process.
With H.I.S. by your side, you’re never alone. We advocate for your needs, protect your rights, and prioritize your well-being every step of the way.
Let us be your partner in healthcare.
Together, we’ll overcome the challenges, secure the best possible care, and empower you to focus on what matters most—your health and happiness.
Testimonials
“H.I.S. made the entire SSDI process so much easier. They were professional, compassionate, and always kept me informed. Thanks to their help, my application was approved without any delays!”